Return Policy

At Byler Sales, we’re committed to your 100% satisfaction. We believe this means not only offering exceptional customer service, but also providing high-quality outdoor polywood furniture. That’s why we back every purchase with a 20-year warranty. If for any reason you’re not completely satisfied with your product, don’t hesitate to reach out — we’ll do everything we can to make it right.

Returns:
Our return policy is valid for 90 days from the date of purchase. If 90 days have passed, unfortunately, we can’t offer a refund or exchange.

To be eligible for a return, the item must be in its original condition as when you received it. If applicable, it should also be in the original packaging. A receipt or proof of purchase is required.

Exchanges:
We’re happy to replace items that are defective or damaged. If you need to exchange an item for the same one, please reach out to us at info@bylersales.com. Please note that some orders may be subject to a restocking fee of up to 25%.

If you need further assistance, please reach out to us at (208) 689-2082 or email us at info@bylersales.com.